Troubleshooting
Find the fix for a failed build, an app that won't start, a port that is not detected, a custom domain that won't resolve, or a database connection error.
Start with the symptom that matches what you are seeing. Most problems show up in your application's logs, so keep them open while you work through these.
Build Failed
A deployment fails during the build.
Application Won't Start
The build succeeds but the app crashes or never becomes ready.
Port Not Detected
The app is running but returns no response.
Custom Domain Not Resolving
Your domain does not load or has a TLS error.
Can't Connect to a Database
Your app cannot reach its database.
Plans
Compare the Starter, Pro, Growth, and Enterprise plans on Out Plane, who each one is for, and what every plan includes, from usage credit to limits.
Build Failed
Read the build log to fix a failed deployment, from a missing lockfile or Dockerfile to the wrong build method, a failing build step, or build filters.